Consumer Rights

Where to Turn When You Need Help or Information

With the cost of necessities like food and gas skyrocketing, working people need to have tools to be educated consumers, to deal with unexpected financial problems and to build stable and bright futures for ourselves and our children.

Below are resources to help protect your privacy, file a complaint, fix credit problems and find organizations to turn to when faced with financial problems:

Federal Trade Commission Consumer Protection
(877) 382-4357
Learn how to safeguard your personal financial information, be an educated consumer when you are shopping for a mortgage or auto loan, get a free copy of your credit report, and protect your rights when dealing with debt collectors.

ACORN Housing
(312) 939-1611 (general) or (888) 409-3557 (foreclosure hotline)
Help if you are buying a home, refinancing your mortgage, behind on your mortgage payments, or facing foreclosure.

National Do Not Call Registry
(888) 382-1222
Register your home or cell phone number on the National Do Not Call Registry to ban most telemarketers from calling you.
If they do call after you register, you can file a complaint at the same website or phone number.

Illinois

Illinois Attorney General’s Consumer Protection
(800) 386-5438
File a consumer complaint, get information about internet safety and access other consumer resources.

Tenants’ Rights
(773) 292-4988
Help for Chicago renters with leases, apartment repairs, evictions and other tenant rights.

Affordable Health Care for Uninsured Families
(866) 255-5437
The All Kids program offers Illinois’ uninsured children affordable, comprehensive health care.

Wisconsin
Citizens Utility Board Wisconsin   
(608) 251-3322
Information on utility matters affecting Wisconsin.

Michigan
Public Service Commission – Michigan
(517) 241-6200
Michigan residents can shop for natural gas carriers, file for low cost primary basic telephone service or look for other information on savings programs.